Ordering and Returns

Our sales representatives will be glad to help you and provide you with an individual offer.

Simply select the desired products from the product catalog on our website and send us a contact request. We will get in contact with you.

Currently it is not possible to order our products online. In order to receive a specific quotation, please send us an order request via one of our contact forms and use “Ordering and Returns” as subject. Our sales representatives will then contact you.

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Get in Touch

Contact us for service and support requests or feedback. Our service teams will be glad to help you with technical and other supporting questions regarding Olympus products. See a list of Olympus support numbers for your country.

+46 87353400

For all general requests, product information and professional education

+46 87353420

For ordering and returns

+46 87353404

For technical support, service and repairs

To arrange a live demonstartion of an Olympus medical product, please contact us via e.g. contact form using "Ordering and Returns" as subject. Our sales representatives will then contact you.

About you

Your message

By submitting this webform you agree to receiving marketing communication, as outlined in our Declaration of Consent. You can withdraw your consent at any time, for example, by clicking the link in a marketing email. Please see our Privacy Notice for more information.
* Indicates a required field

Would you like to place an order or do you have questions about the return of your product? Our customer service department will be glad to help you. Please send us your request via one of our contact forms and use “Ordering and Returns” as subject. Our customer service department will then contact you.

About you

Your message

By submitting this webform you agree to receiving marketing communication, as outlined in our Declaration of Consent. You can withdraw your consent at any time, for example, by clicking the link in a marketing email. Please see our Privacy Notice for more information.
* Indicates a required field

Our customer service department will be glad to help you. Please send us your request via one of our contact forms and use “Ordering and Returns” as subject. Our customer service department will then contact you.

About you

Your message

By submitting this webform you agree to receiving marketing communication, as outlined in our Declaration of Consent. You can withdraw your consent at any time, for example, by clicking the link in a marketing email. Please see our Privacy Notice for more information.
* Indicates a required field

Before you send us the product back, please note that we have a defined process for this.

1.) Return Announcement

Send us the completed return form online (alternative: via fax). For a credit note, the returned item must be unused, shipped in undamaged and unlabeled original packaging and returned to Olympus within eight weeks of receipt.

2.) Olympus Check

Olympus will check your request. You will receive an answer with the required information and return documents.

3.) Shipping

Send the item in the original package without damage to the address given in the return documents.

4.) Credit

After successful item check of the return you will receive a credit note for the returned item.

Download Olympus return form (only ODE)

Frequently Asked Questions

Product Information

Get advanced information for our current product portfolio

Ordering and Returns

Product support in ordering and returning of Olympus medical products

Service and Repair

Professional service to secure your investment

Technical Support

Scheduling a service technician appointment or ordering spare parts

Training Programs

Medical Expert Training – contributing to quality and efficiency in daily work

Service Announcement

Access to essential customer-related product information